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Guides, tutorials, and API reference to get the most out of Winora.
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Quick-start guide
Set up your Winora workspace and handle your first customer conversation in under 10 minutes.
Install the widget
Add the Winora live-chat bubble to any website in under two minutes.
AI chatbot setup
Configure your AI assistant to handle common questions automatically.
Assignment rules
Route conversations to the right agent automatically using round-robin or skill-based rules.
API reference
Complete reference for all Winora REST API endpoints.
Canned replies
Save and reuse common responses to answer repetitive questions faster.
Browse by topic
Getting started
Set up your workspace and have your first conversation in under 10 minutes.
Inbox & conversations
Manage conversations, assignments, canned replies, and contact profiles.
AI assistant
Set up your AI chatbot, suggested replies, and knowledge base integration.
Automations
Build workflows, triggers, conditions, and actions.
Analytics & reports
Understand your dashboards, CSAT scores, and export data.
API & webhooks
REST API reference, webhook events, and API key management.
Settings & billing
Workspace settings, team management, billing, and plan upgrades.
Integrations
Connect Winora with Stripe, HubSpot, Slack, and more.
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