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Integrations
Zapier
Connect Winora to 5,000+ apps using Zapier - no code required.
Zapier integration
Zapier lets you connect Winora to thousands of other apps - CRMs, spreadsheets, project management tools, and more - without writing any code.
Getting started
- Create a free account at zapier.com if you don't have one.
- In Winora, go to Settings → Integrations → Zapier and copy your API key.
- In Zapier, search for the Winora app and connect it using your API key.
Trigger examples
- New conversation created - fire a Zap when a customer starts a conversation
- Conversation resolved - trigger a follow-up workflow
- New CSAT response - log ratings to a Google Sheet
Action examples
- Create conversation - start a Winora conversation from another app
- Create contact - sync contacts from your CRM into Winora
- Send message - have Zapier send a message on behalf of your team
Tips
- Use Filters in Zapier to narrow which Winora events trigger your Zap (e.g. only fire when CSAT score < 3).
- Use Formatter steps to reshape data before passing it to the next step.