Customer support at
enterprise scale
SSO, dedicated support, guaranteed SLAs, data residency, and custom pricing — everything your procurement and security teams need.
Everything enterprise needs
Built for organizations where security, compliance, and reliability are non-negotiable.
Single Sign-On (SSO / SAML 2.0)
Connect Winora to your identity provider — Okta, Azure AD, Google Workspace, or any SAML 2.0 IdP. Enforce access policies and auto-provision agents.
Guaranteed SLA
99.9% uptime SLA with financial penalties. Business-hours and 24/7 SLA policies with escalation routing, breach alerts, and weekly reports.
Dedicated Support Manager
A named support manager who knows your deployment, proactive health checks, and a private Slack channel for critical incidents.
Data Residency
Choose where your data is stored — India (ap-south-1), US, or EU. Contractual data processing agreements (DPA) included.
Unlimited Agents & Workspaces
No per-seat surprises. Unlimited agents, unlimited workspaces, unlimited API calls — all under one flat enterprise contract.
White-Label & Custom Domain
Remove Winora branding entirely. Use your own domain for the chat widget, help center, and customer-facing emails.
Advanced Security Controls
IP allowlisting, 2FA enforcement, audit logs, session timeout policies, and SOC 2 Type II certification documentation on request.
Custom Integrations & Professional Services
We build the integrations you need. CRM, HRIS, data warehouse, internal tools — our engineering team delivers what's not in the marketplace.
Volume pricing
No per-seat nickel-and-diming. Simple contracts that scale with you.
For growing teams
Professional
Contact us
- Up to 50 agents
- 5 workspaces
- SSO (SAML)
- 99.9% uptime SLA
- Priority support
For mid-market
Business
Contact us
- Up to 200 agents
- 20 workspaces
- SSO + IP allowlisting
- Dedicated support manager
- Custom integrations
- Data residency (India or US)
For large organizations
Enterprise+
Custom
- Unlimited agents
- Unlimited workspaces
- White-label & custom domain
- On-premise / self-hosted option
- DPA + MSA
- SLA with financial penalties
- Custom SLAs & support tiers
Trusted by engineering-led teams
“Winora replaced three tools overnight. The SSO integration took an afternoon and our IT team loved the audit logs.”
Priya R.
VP Engineering, SaaS Co.
“Response times dropped 40% in the first month. The dedicated manager kept us on track during rollout.”
Arjun M.
Head of Support, Fintech Startup
“We needed data residency in India for compliance. Winora was the only vendor that made it easy.”
Deepa K.
CTO, HealthTech Platform
Ready to roll out across your org?
Our enterprise team will scope your requirements, demo the platform, and deliver a custom quote — usually within 48 hours.
Talk to sales