Simple, honest pricing
No hidden fees. No per-contact charges. Free trials available on eligible plans.
Simple, honest pricing
No hidden fees. No per-contact charges. Free trials available on eligible plans.
Starter
For individuals & small teams
Everything you need to get started with customer support.
Start nowCapacity
Growth
For growing teams
Ideal for teams scaling their support operations.
Start nowCapacity
Pro
Most popular
The complete platform for serious customer experience teams.
Start nowCapacity
AI
Analytics
Enterprise
Enterprise grade
For enterprise organizations with mission-critical requirements.
Start nowCapacity
Branding
AI
Analytics
Integrations
Full feature comparison
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Workspaces | 1 | 3 | 10 | Unlimited |
| Agent seats | 1 | 5 | 20 | Unlimited |
| Conversations/mo | 500 | 5,000 | 25,000 | Unlimited |
| Live chat widget | ||||
| Custom branding | - | |||
| Ticket management | ||||
| Knowledge base | 10 articles | Unlimited | Unlimited | Unlimited |
| AI assistant | - | - | ||
| Session replay | - | - | ||
| Analytics & CSAT | - | Basic | Advanced | Advanced |
| Automation workflows | - | 10 | Unlimited | Unlimited |
| Webhook & API | - | - | ||
| White-label | - | - | - | |
| SSO / SAML | - | - | - | |
| SLA management | - | - | - | |
| Dedicated support | - | - | - |
Need a custom plan or have questions? Talk to our team →
Included with every plan
Is there a free trial?
Free trials are available on eligible plans — check each plan card for details. No credit card required to start a trial.
What payment methods do you accept?
We accept all major credit/debit cards via PayU. Indian customers can also pay via UPI, net banking, and wallets.
Can I upgrade or downgrade anytime?
Yes. You can upgrade at any time and the new plan takes effect immediately. Downgrades apply at the next billing cycle.
What happens if I exceed my conversation limit?
We'll notify you as you approach the limit. Conversations will continue but we'll ask you to upgrade to avoid interruption.
Do you offer annual billing?
Yes - pay annually and save 20% compared to monthly billing.
What's included in the Platinum plan?
Platinum is our enterprise tier - unlimited everything, white-label, SSO/SAML, dedicated onboarding, and a dedicated support manager. Contact us for custom pricing.
Can I self-host Winora?
Self-hosting is available on Platinum. Contact our sales team for details.
Can I see a demo before signing up?
Absolutely. Book a personalised demo with our team and we'll walk you through everything.
Ready to get started?
Sign up in minutes or book a personalised demo with our team.